Markel International is committed to protecting information which identifies and relates to you or other individuals (personal information) and complying with data protection laws.
You may also be interested in our Cookies Statement page.
This website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information.
This list may change from time to time as the Markel International group expands or changes.
Insurance is the pooling and sharing of risk in order to provide protection against a possible eventuality. In order to do this, information, including your personal data, needs to be shared between different insurance market participants. The London Insurance Market Core Uses Information Notice explains in more detail how the insurance market works and uses personal information to provide insurance cover. Our core uses and disclosures are consistent with the London Market Core Uses Information Notice.
Data protection laws require us to provide you with a lot of information about how we collect and use your personal information – and it is easy for all this information to become confusing rather than helpful.
We use a layered approach to providing you with the information required by law. This means that we may provide the information required in a number of different formats and documents. In particular, it means that in our initial contact with you, we may provide you only with the most important information about how we will use your personal information; but we will always provide you with easy access to all the further information you need about our privacy practices.
As an example, if you buy an insurance policy from us, then we may use a three layer approach:
Or, if you engage us to provide you with advisory services, then we may use this three layer approach:
We may receive personal information about you by any of the following methods:
We may collect and process the following personal information about you:
We may collect and processes the following special categories of personal information about you:
We may process personal information for certain legitimate or lawful purposes in some or all of the following ways:
We may use your personal information in the following ways:
We will never process your data where these interests are overridden by your interests.
On rare occasions, your consent to our processing of your personal information or special categories of personal information for certain purposes may be necessary to comply with applicable data protection laws; and where this is the case we will ask you for your consent in accordance with those laws.
Where you have given us your consent, you may withdraw that consent at any time. However, where you withdraw your consent in relation to a processing activity, there may be an impact upon our ability to provide you advisory services, insurance cover or pay claims under the cover.
Markel International may make personal information available to:
Our group companies
Other third parties
We may also permit selected third parties and agents including suppliers, service providers, reinsurers and financial organisations access to your personal information for the purposes set out in section 2.
All such exchanges will be made in accordance with applicable laws. If false or inaccurate information is provided and/or fraud is identified or suspected, details may be passed to fraud prevention and anti-money laundering agencies, law enforcement agencies or other insurers and may be recorded by us or by them.
We and other organisations may also access and use this information to prevent fraud and other crime, for example when deciding whether to make a payment to you under an insurance or reinsurance policy. We, and other organisations that may access and use information recorded by fraud prevention agencies, may do so from other countries including outside the EEA.
Governmental authorities and third parties involved in court actions
We may disclose your personal information to third parties, the courts and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or in order to enable Markel International to comply with its regulatory requirements or dialogue with its regulators as applicable.
Markel International and associated companies will only use your personal data to manage your products or services and to communicate with you about information that may be of interest. However, sometimes we would like to contact you with details of other products or services it provides.
If you have been referred to us through one of our partner’s websites, we will only use your personal information to contact you about our products or services, or those of our partners which may be of interest to you, if our partner has provided us with your consent, indicating that you are happy for us to contact you.
You can object to these messages from us at any time, using one of the methods set out below:
Email: There will always be an unsubscribe link on any marketing email you receive from us. Some of our brands, where relevant, provide a level of granularity to the types of emails you can unsubscribe from.
Post: We will inform you in any postal communication how you can stop receiving direct mail in future.
Telephone: If you receive a marketing call from us, please let the call operator know if you do not want to receive calls again.
Furthermore you can contact us via email at firstname.lastname@example.org, with the subject header "Stop Marketing". Please include your personal details (Name, Company name, address, email and telephone number) so we can make sure that we do not contact you again. Your details will be placed onto a suppression list to ensure that we continue to comply with your objection. Please note that this process will only stop marketing to the individual named in the email and not your company or organisation as a whole.
If you wish to speak to us directly about marketing communications you are receiving, please use one of the contact details found in section 10.
Unfortunately, no data transmission over the Internet or any website can be guaranteed to be secure from intrusion.
However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with applicable data protection laws. All information within our control is stored on our secure servers (or secure hard copies) and accessed and used subject to our security policies and standards.
Your personal information may be accessed by staff or authorised third parties and, transferred to, and/or stored at, a destination outside the European Economic Area (EEA) where the data protection laws may be of a lower standard than in the EEA. Regardless of location or whether the person is an employee or contractor we will impose the same data protection safeguards that we deploy inside the EEA.
In exceptional circumstances, we may retain your personal information for longer periods of time if we reasonably believe there is a prospect of litigation, in the event of any complaints or there is another valid business reason the data will be needed for a longer period. We maintain a data retention policy which we apply to all data in our care. Where your personal information is no longer required we will ensure it is securely deleted.
Data protection laws give you rights in relation to the personal information we hold about you, which may include the right to require us to:
In certain circumstances, we may need to restrict your rights in order to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).
If you are not satisfied with our use of your personal information or our response to any request by you to exercise your data protection rights, or if you think that we have breached any relevant data protection laws, then you have the right to complain to the data protection supervisory authority. We would, however, appreciate the chance to deal with any of your concerns before you approach the supervisory authorities so please contact us in the first instance.
In the UK, the authority that supervises our processing of your personal information is the ICO (www.ico.org.uk).
If you are unsure of the authority that supervises our processing of your personal information then please contact us for further guidance.
We have a data protection officer who supervises how we use personal information. You can contact our data protection officer about privacy related issues by:
It is unknown what the course of Brexit will be on whether the UK will leave the EU with or without a deal. The Markel International companies have completed the transfer of the European insurance business, its London insurance company, Markel International Insurance Company Limited (MIICL), to its Munich based insurance company, Markel Insurance SE (MISE), which in the event of a hard Brexit, addresses the transfer of personal data between the UK and EU. However, we would like to assure all data subjects your personal data is and will continue to be held securely whether you are based in the UK or not. For further information please visit http://www.markelinternational.com/intl/Brexit/.
In the interim, if you have any questions about your personal data in relation to Brexit then please feel free to contact our data protection officer. For details please see section 10 above.
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